iOS

Billing & Subscription
How can I postpone the subscription?
Unfortunately, it's not possible to pause or postpone the subscription as it starts right after the purchase is confirmed. However, the training plan ...
How can I delete my personal data?
In order to delete your personal data, please go to the 'Settings' tab in the app, and tap on the 'Personal Details' and 'Delete Personal Data' button...
How can I switch to another subscription? How can I upgrade my subscription?
At the moment, switching between plans isn’t possible. However, we’re pleased to offer an alternative solution: you can convert your current subscript...
How much does the subscription cost?
Once you open the app and finish setting up a profile, you get to the payment screen with all the up-to-date information on the currently available su...
How can I change payment method?
Unfortunately, currently, our service doesn’t offer the option to switch to an alternative payment method. In case you’re facing any difficulties with...
Will my subscription renew automatically?
The subscription is auto-renewable by default, meaning it will automatically renew at the end of each billing cycle. You will be billed based on the r...
How can I cancel the subscription?
We hate to see you go, but if you need to cancel your membership, please go to the 'Settings' tab in the app, and tap on the Manage subscription : Yo...
How can I get a refund?
Please make sure to visit the Refund Policy page to see whether your case meets the refund criteria. According to our policies, we have a money-bac...
What payment methods are available?
Currently, Apple & Google Pay, PayPal and credit card payment methods are available for our users.
Are My Subscription and the Plan in the Application Connected?
The number of days in your plan and the duration of your subscription aren’t related. Your training plan is designed to guide your exercise program, e...
App Features
How to turn off background music?
We recently updated our app with a new feature that lets you listen to music while you train. This feature allows you to enjoy soothing sounds or your...
I want to enable/disable notifications from application.
You can easily disable notifications from the app by following these steps: 1. Open settings on your device; 2. Find the "Yoga-Go" app; 3. Select "Not...
Where is my personal plan?
When signing up, you will need to fill in your specific parameters, such as your goal, fitness level, weight, target weight, age, physical activity le...
How can I customize my plan?
The application allows you to adjust your personal plan by changing your yoga level and choosing problem areas, plan duration, and the Savasana option...
Can I change my training goal?
If you feel like certain training sets have been too easy or too difficult for you, you can change the difficulty level of your exercises in the ‘Sett...
My 30 days up. What's next?
No worries, the number of days in your plan and the duration of your actual subscription aren't related. Your personalized workout plan was created ba...
Where can I find Sofa and Chair Yoga / Yoga for seniors?
We recently updated our program with new couch yoga and chair yoga workouts that were designed primarily for seniors or yoga beginners. To find them, ...
How can I change the language of the app?
The app interface is currently available in the following languages: English, French, Spanish, Portuguese, German, Italian, Chinese, Japanese, Ukraini...
How can I restart my challenge?
T he app doesn't currently offer an option to repeat a particular workout, but we do have an alternative that might be helpful:  1. Open your chall...
Workouts for beginners / What should I start with?
We recommend beginning with ‘Total Body Challenge’ and ‘7-Minute Morning Challenge’ – these are the most suitable for beginners.  • It might be a good...
Where can I find the guides?
In order to access the guides, please follow these steps: 1. Open the app. 2. Tap the 'Settings' icon. 3. Tap on the 'Guides' section. 4. Tap on the '...
How can I change my height/weight/units/email?
Tap the ‘Settings’ button, then open ‘Personal Details’, and here you can change your height, weight, and units. To change your email, go to ‘Account ...