iOS

Billing & Subscription
How can I cancel the subscription?
We hate to see you go, but if you need to cancel your membership, please go to the 'Settings' tab in the app, and tap on the Manage subscription : Yo...
How can I delete my personal data?
In order to delete your personal data, please go to the 'Settings' tab in the app, and tap on the 'Personal Details' and 'Delete Personal Data' button...
How much does the subscription cost?
Once you open the app and finish setting up a profile, you get to the payment screen with all the up-to-date information on the currently available su...
How can I get a refund?
If you have purchased a subscription and would like to request a refund, please read the Terms of Use carefully to clarify if your case is eligible ...
How can I change payment method?
Unfortunately, currently, our service doesn’t offer the option to switch to an alternative payment method. In case you’re facing any difficulties with...
How can I switch to another subscription? How can I upgrade my subscription?
Currently, customers can't switch to another plan by themselves. But we’re always happy to find a workaround for you, so please don’t hesitate to cont...
What payment methods are available?
Currently, Apple & Google Pay, PayPal and credit card payment methods are available for our users.
Will my subscription renew automatically?
Subscriptions are auto-renewable by default. Once you proceed with a purchase, you select a specific period for the renewal of your subscription, and ...
How can I postpone the subscription?
Unfortunately, it's not possible to pause or postpone the subscription as it starts right after the purchase is confirmed. However, the training plan ...
App Features
Where can I find the guides?
In order to access the guides, please follow these steps: 1. Open the app. 2. Tap the 'Settings' icon. 3. Tap on the 'Guides' section. 4. Tap on the '...
How can I change my height/weight/units?
Tap the ‘Settings’ button, then open ‘Personal Details’, and here you can change your height, weight, and units.
Workouts for beginners / What should I start with?
We recommend beginning with ‘Total Body Challenge’ and ‘7-Minute Morning Challenge’ – these are the most suitable for beginners.  • It might be a good...
How can I restart my challenge?
T he app doesn't currently offer an option to repeat a particular workout, but we do have an alternative that might be helpful:  1. Open your chall...
How can I change the language of the app?
The app interface is currently available in the following languages: English, French, Spanish, Portuguese, German, Italian, Chinese, Japanese, Ukraini...
Where can I find Sofa and Chair Yoga / Yoga for seniors?
We recently updated our program with new couch yoga and chair yoga workouts that were designed primarily for seniors or yoga beginners. To find them, ...
My 30 days up. What's next?
No worries, the number of days in your plan and the duration of your actual subscription aren't related. Your personalized workout plan was created ba...
Can I change my training goal?
If you feel like certain training sets have been too easy or too difficult for you, you can change the difficulty level of your exercises in the ‘Sett...
Where is my personal plan?
When signing up, you will need to fill in your specific parameters, such as your goal, fitness level, weight, target weight, age, physical activity le...
I want to enable/disable notifications from application.
You can easily disable notifications from the app by following these steps: 1. Open settings on your device; 2. Find the "Yoga-Go" app; 3. Select "Not...
How to turn off background music?
We recently updated our app with a new feature that lets you listen to music while you train. This feature allows you to enjoy soothing sounds or your...
How can I customize my plan?
The application allows you to adjust your personal plan by changing your yoga level and choosing problem areas, plan duration, and the Savasana option...